Plan Your Visit

Prices

Adults £6
(£6.60 with Gift Aid)

Over 65s
£5.00 (£5.50 with Gift Aid)

Students (25+) with ID, people with disabilities
£4 (£4.40 with Gift Aid); carers go free

Child (18 and under)
Free

Student (24 and under with ID)
Free

Art Fund members
Free entry with National Art Pass

Friends (FoHRM)
Free entry with membership card

Opening in the Time of Covid

On 19th July the government is easing restrictions in England. At the Heath Robinson Museum, we want to make sure our visitors, volunteers and staff feel safe and comfortable so we continue to make sure we are Covid-secure. After 19th July our online booking system and capacity limits will stay in place, but tickets will also be available on the door. Staff will continue to use PPE and we ask that visitors continue to wear their facemasks inside too. We will maintain social distancing on site and have plenty of sanitising gel on hand. We’ll keep our procedures under review to make sure that everyone can enjoy their visit to the museum while still feeling safe.

Check our Plan Your Visit pages for information on how to get to us, our opening hours and transport options, and please read all the information below so we can help you have an enjoyable visit.

Here’s what you need to know about visiting us safely:

  • We are currently open Thursdays, Fridays & Saturdays, 11am-4pm
  • Social distancing and capacity limits are still in place in the museum
  • We ask that you book a timed ticket in advance, but tickets will also be available on the door
  • Visitors will visit the exhibitions in a fixed, one-way, route
  • Please do not bring anything you cannot carry with you around the museum, and only small bags or handbags will be permitted
  • The shop will be open for both cash and card/contactless payments, however we ask that you pay by card or contactless wherever possible
  • Our staff will be wearing face coverings or personal protective equipment to keep everyone safe
  • We ask that visitors continue to wear facemasks inside the museum unless exempt
  • Hand sanitiser will be available on arrival and at the end of your visit
  • If you wish to only visit our shop you may do so without a ticket, however, numbers in the shop are tightly regulated so you may be asked to wait
  • Daisy’s in the Park café is open for service within government guidelines

To help us keep you and our team safe, please

  • Book your ticket online in advance
  • Do your best to arrive on time as we are operating timed ticketing
  • Keep two metres away from others as far as possible
  • Follow any instructions given to you by our staff
  • Follow the arrows indicating your route around the museum
  • Use the hand sanitiser at each opportunity
  • Please wear a face covering during your visit

In accordance with government guidelines, please do not visit if you have any symptoms of Covid-19. You can find out more about the current guidelines on the www.gov.uk website.

Naturally the situation may change at short notice, and we will be following the latest government guidelines at all times, so please check before your visit for the most up-to-date visitor information.

Before Your Visit

Before coming to the museum, we ask that visitors book a ticket including Friends of the Museum and Art Fund members. There will however, be some tickets available on the door.

When booking online you can choose a date and time convenient for you.

Our usual opening hours are 11am-4pm.

Please do not bring large bags or coats with you as you will have to carry everything you bring with you on your visit. Bags larger than a small bag or handbag will not be permitted.

Please do not bring food with you as this cannot be taken into the galleries.

When You Arrive

When you arrive at the Heath Robinson Museum, our team will be there to welcome you.

Please have either a paper printout of your ticket or be ready to show this on your smartphone for scanning.

As you enter, a hand sanitising station will be available, so please sanitise your hands.

Toilet facilities are available for visitor use at the start and end of your visit.

Your visit will start at the Main Door before going into the Joan Brinsmead Gallery for the John Hassall: Illustrator & Poster Artist exhibition, followed by the Heath Robinson Gallery to see the Permanent Exhibition and then into the Activity Studio where further Heath Robinson work is currently displayed. The visit will conclude in the shop before leaving through the Main Door.

You will be asked to observe social distancing from others throughout the duration of your visit, so you may be asked to wait until others have moved on before proceeding into the next room.

If you feel unwell at any stage during your visit, please alert a member of staff immediately so we can assist you.

At the End of Your Visit

Your visit will conclude in the shop, which has been reorganised to allow greater social distancing.

We now accept cash, card and contactless payments. We ask, however, that customers pay by card or contactless wherever possible. Please avoid touching items you do not wish to purchase.

We are keen to know what visitors thought of their visit, so you may be asked a few questions as you leave. You may of course decline to participate in this if you wish. Alternatively, you can fill out our online survey HERE.

Getting here

The Museum’s address is:

Heath Robinson Museum
Pinner Memorial Park
West End Lane
Pinner HA5 1AE.

Our normal opening times are from 11am-4pm on Thursday-Saturday.

Pinner is in North-West London and is on the London Underground, Metropolitan Line, just 25 minutes from Baker St. The Museum is less than 10 minutes’ walk from Pinner station (lifts in station serving both platforms). Four buses stop even closer, on Bridge St: H11, H12, H13 and 183.

If you are arriving by car, the postcode is HA5 1AE. There is a small car park at the museum with Blue Badge dedicated space. The main car park is at the bottom of the park (right out of the museum car park, right at the mini roundabout into Chapel Lane and right just before the railway bridge). From there, it’s just five minutes’ walk up through the park to the museum. Follow the direction of the sculpture!

There are cycle racks at the museum car park.

Access

We welcome people with disabilities. Please click on More Information below for details, and contact 020 8866 8420 or welcome@heathrobinsonmuseum.org if you would like to discuss anything.

Group Visits

We are now taking bookings for group visits from September. Please contact 020 8866 8420 or welcome@heathrobinsonmuseum.org for further information.

family_restroomFamily Visits

Families are very welcome.

Are you interested in increasing the quality time spent with your children? The Museum aims to provide an ideal environment and inspiration for creative and educational play and activities for you and your children, through organised workshops, clubs or gallery/exhibition specific activities. Whether your interests include art, illustration, poking holes in cheese, junk-modelling, history, problem-solving, inventing, engineering, weird and unlikely machines, tales of sea-serpents or romantic snails, we are sure to have something for you and your family.

In the meantime, check our ‘What’s On’ page for brilliant events for children and families at West House.

The child-friendly Daisy’s in the Park café, on the ground floor of West House next door, with step-free access, offers drinks, sandwiches and light meals. Highchairs are available. There is a lovely playground in Pinner Memorial Park, outside the Museum, and an aviary with budgies. Pinner’s shops, restaurants, cafes and picturesque mediaeval High Street are five minutes’ walk away through the park.

For the rest of 2021 entry to the museum’s exhibition galleries are free for children aged 18 & under.

Learning

Heath Robinson was brought up in a way that encouraged imagination and thinking outside the box. It is exactly this atmosphere that we hope to emulate at the Museum; where learning and fun go hand-in-hand. The emphasis of activities is on promoting creativity and invention, whether that be creative thinking, problem-solving, inventing ideas, stories and gadgets or creating a spectacular piece of art.

Details of our formal learning programme for schools and colleges can be found on our Education pages. All other learning events and workshops for children, young adults, families and adults are listed under What’s On and in our regular newsletter..

After Your Visit

Please tell us what you thought of your visit:

Take the museum’s survey

Follow us on Twitter, Facebook and Instagram and please leave a review on TripAdvisor—links below.

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